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04-12-2018 08:34 AM
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04-12-2018 10:06 AM
04-12-2018 10:06 AM
Re: Cannot access forums from mobile
Hi @Shaz51,
This is strange! To clarify, have you previously been able to access the forums from your phone in the last week or so and now you can't? Or you haven't been using your mobile for forums before? Has this happened no matter where you are with your mobile?
Thanks for dealing with my 20 questions! We want to get this sorted for you 😎
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04-12-2018 03:46 PM
04-12-2018 03:46 PM
Re: Cannot access forums from mobile
have you previously been able to access the forums from your phone in the last week or so and now you can't?
when I access the forums from my phone ,it tells me to log in which I do and have saved on the phone and then i am in
but now the log in sign does not come up , but i can go into the home page of the sane but if I click on a thread or like a comment , the message comes up as " not available in your country
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04-12-2018 03:52 PM
04-12-2018 03:52 PM
Re: Cannot access forums from mobile
everything works fine on the computer @Lauz
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04-12-2018 04:41 PM
04-12-2018 04:41 PM
Re: Cannot access forums from mobile
Thanks @Shaz51 - I am going to bring this to our tech team but as it's getting close to the end of the day we will probably only be able to get some answers (or more questions haha) to you tomorrow. Are you okay getting access on your other device/desktop for now? I will also send you an email to get some more info. Cheers
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04-12-2018 05:09 PM
04-12-2018 05:09 PM
Re: Cannot access forums from mobile
no worries @s-jay, I am on the laptop
and I have sent you a message
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04-12-2018 05:10 PM
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05-12-2018 09:52 PM
05-12-2018 09:52 PM
Re: Cannot access forums from mobile
Just a thought... what phone are you using?
I have found that I am no longer able to access same via samsung internet app but can access using chrome (samsung phone)
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06-12-2018 02:30 PM
06-12-2018 02:30 PM
Re: Cannot access forums from mobile
@Determined, we foundout my IP address is from china
so I need to find a australian web page
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06-12-2018 03:11 PM
06-12-2018 03:11 PM
Re: Cannot access forums from mobile
Do you have chrome as an option in your settings @Shaz51? Red/yellow/green circle